Privacy Policy

Welcome to OopBuy (http://oopbuy.one). We are committed to protecting your personal information and your right to privacy. As a reverse purchasing agent and sourcing specialist, we understand that you trust us with your personal data to facilitate international transactions and logistics. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the choices you make. This may include:

  • Personal Identity Information: Name, shipping address, billing address, and phone number.
  • Contact Information: Email address.
  • Order Details: Information regarding the products you wish for us to source, purchase, and ship (including Luxury goods and 3C digital products).
  • Payment Information: We do not store your credit card details directly on our servers. Payment data is processed by secure third-party payment gateways.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests and to enter into or perform a contract with you.

We use your information to:

  • Facilitate Sourcing and Procurement: To identify, purchase, and authenticate the specific products you have requested from domestic Chinese suppliers.
  • Process and Deliver Orders: To manage your orders, provide “reverse direct mail” logistics services, and ensure your package is delivered to your designated address in the EU, US, or other international locations.
  • Customer Support: To respond to your inquiries and solve any potential issues with your sourcing requests.
  • Send Administrative Information: To send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with the following third parties:

  • Logistics and Shipping Providers: We share your name, address, and phone number with international courier services (such as DHL, FedEx, UPS, or specialized freight forwarders) to fulfill the delivery of your goods.
  • Payment Processors: We use third-party payment processors to handle financial transactions securely.
  • Compliance and Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies help us improve your experience on our website, understand how you use our services, and remember your preferences.

6. Your Privacy Rights

Depending on your location (including the European Union and the United States), you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. If you would like to exercise these rights, please contact us using the information provided below.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, or if you wish to inquire about your data, you may contact our Data Protection Officer, Amelia Lin, at:

Email: [email protected]
Website: http://oopbuy.one